Front Desk Manager

posted by Heatwise

Date: August, 2021
Job Type: Part-Time

Role Summary:
Heatwise is seeking customer service rockstars to serve as a Front Desk Managers for our Brooklyn-based yoga studios.

Who You Are:
A hospitality pro... friendly, hyper-organized, service-oriented with exceptional attention to detail. You approach your work with a no-job-too-small attitude and are passionate about helping people and providing an incredible client experience.

What You Will Do:
● Open and close studio
● Greet clients and complete check-ins, delivering an exceptional client experience
● Welcome and tour new clients
● Assist clients both in-person and via phone to help with their accounts, inquiries and general customer service
● Ensure studio and lobby maintain flawless appearance at all times
● Maintain product knowledge for all studio retail operations
● Manage Mariana Tek (POS system)
● Assist Heatwise Leadership with additional responsibilities as assigned during shift

Qualifications:
● Warm, welcoming, fun-loving, hard-working
● Passion for customer service
● 1+ year(s) hospitality and/or sales experience preferred
● Excellent communication skills
● Flexibility to work early mornings, evenings and weekends
● Music lover
● Interest in health & wellness
Benefits:
● Competitive compensation
● Work with a badass team of yogis at a growing company
● Complimentary Heatwise classes on standby
● Discounts on merchandise & workshops

E-mail PDF Resumes to: leah@heatwise-studio.com

About Heatwise:
Heatwise is dedicated to making people feel good. By supporting our team members and guests, we aim to deliver the
highest quality service in the most comfortable setting imaginable. Our promise is happiness, health, and the shedding of
stress through our elevated hot yoga experience.

For more information visit: https://www.heatwise-studio.com/

Front Desk Staff

Employment: Permanent

Rate: 15

Beginner to Master

Date Posted: Aug 27 2021
163 Remsen Street, Second Floor , Brooklyn, NY 11201

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