Front Desk Manager

posted by Heatwise

Role Summary:
Heatwise is seeking a customer service rockstar to serve as a Front Desk Manager for our Brooklyn-based yoga studios.

Who You Are:
A hospitality pro... friendly, hyper-organized, service-oriented with exceptional attention to detail. You are approach your work with a no-job-too-small attitude are passionate about helping people and providing an incredible client experience.

What You Will Do:
Open and close studio
Greet clients and complete check-ins, delivering an exceptional client experience
Welcome and tour new clients
Assist clients both in-person and via phone to help with their accounts, inquiries and general customer service
Ensure studio and lobby maintain flawless appearance at all times
Maintain product knowledge for all studio retail operations
Manage zingfit (POS system)
Assist Heatwise Leadership with additional responsibilities as assigned during shift

Warm, welcoming, fun-loving, hard-working
Passion for customer service
1+ year(s) hospitality and/or sales experience preferred
Excellent communication skills
Flexibility to work early mornings, evenings and weekends
Music lover
Interest in health & wellness

Competitive compensation
Work with a badass team of yogis at a growing company
Complimentary Heatwise classes on standby
Discounts on merchandise & workshops
Front Desk Staff

Employment: Permanent

Rate: $15/hourly

Beginner to Master

Date Posted: May 26 2019
163 Remsen Street, Second Floor , Brooklyn, NY 11201

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