Assistant Studio Manager

posted by Hot Spot Yoga Oakland

Assists with the front of house studio operations with a strong focus on premium customer service as well as meeting sales expectations at the San Leandro Location. The ideal candidate has strong customer service skills and basic sales experience. Assistant studio manager will meet and exceed all key performance sales indicators for the studio, including membership sales and renewals, retail and concession sales, and maintaining premium customer service levels. Commission will be paid out on membership sales.The Assistant Studio Manager is a key member of the studio team who helps welcome students and promotes and sells our services.THE PERKS

� Free membership to Hot Spot Yoga Oakland
� 30% discount on retail items
� Discounts on workshops
� Bring yoga to a brand new community of people

General Duties and Responsibilities:

Accurately check-in classes/workshops using MINDBODY Software.
Maintains accurate records using the Hot Spot Yoga Oakland sales systems
Conducts telephone/email inquiries/follow-up calls/customer service callsPost to studio social media accounts with campaigns from marketing director.
Distribute marketing materials around studios
Be an authority on programs and pricing (classes, workshops, teacher training, retail)Greets students enthusiastically and with a smile to create friendly positive vibes
Accurately follow daily cleaning checklist (pre/during/post) shift activities
Make sure studios are stocked
Understand the individual goals of our students and educate them on an effective schedule to help them meet their personal goals.
Responds to member requests, inquiries and concerns.
Works closely with teachers and fellow management to ensure processes are fulfilled.


Excellent Customer Service Skills
Ability to work and function in a Hot Spot Team Environment and exemplify our core values of compassion and community
Must have previous sales experience, with strong sales skills (experience working a sales quota bearing structure highly preferred)
Solid verbal and written communication skills required
Able to multi-task and excel in a busy environment
Functional computer skills required, mindbody online experience a plus.
Health and fitness minded people strongly preferredHigh school diploma required
Ability to work and function in a Hot Spot Team Environment and exemplify our core values of compassion and community
Flexible to work day evening and or weekends required

How to apply

Put the title of the job you are applying for in the subject line
Include the answers to the following questions in the body of the email
1.) What is a great example of customer service you have received?

2.) What does yoga mean to you and how has it impacted your life?

3.) Why Hot Spot Yoga Oakland?

4.) What kind of music do you feel is appropriate to play in a yoga class?

A) Krishna Das

B) Biggie Smalls

C) Breath is the only symphony I want to hear!

D) Anything the teacher’s heart desires

Take this test-
and include the results in the email
We will only contact candidates that we wish to schedule an interview with. No phone calls please.

Yoga Studio Manager

Employment: Permanent

Rate: $13-15/hour

Beginner to Master

Date Posted: Apr 26 2019
169 Pelton Center way , San Leandro , CA 94577

Have a job or event to post?

You can post a job or event for free in just a few minutes