Do you love health and fitness and helping people reach their long-term goals? Are you a natural salesperson who's driven to reach revenue goals while truly changing people's lives? CORevolution is hiring a Sales Operations Manager who will be focused on ensuring operations run smoothly in the studio and work towards increasing new clients, keeping our current clients WOW-ed, and ensuring everyone has an extraordinary experience every time they walk through our door.
If so, or if this is someone you know and know that morning or evening and some weekends are available, please keep reading! We’re excited to chat with you!
The mission of the Sales Operations Manager is to generate new clients by following up and educating current leads and referral, generating new leads through continuous community engagement (the kind that makes strangers say, I can’t wait to walk in), and keeping our current clients thrilled they’re a part of our studio. Our ideal team member will make this happen through these systems:
Cultivating Leads: We currently generate leads for our business through Social Media, Google and referrals. The Sales Operations Manager will create social media advertising and content (including Facebook Lives and Instagram Stories), generate new leads through referrals from existing members, social media connections and engagement of community events. They will provide in person and on the phone education to prospects. They will be phenomenal at reaching out to new prospects over the phone, text message and personal email.
Educating Prospects: We utilize a high touch education process that walks clients through their goals and educates them to what the best package is for them. The ideal person will have a genuine curiosity about a person’s life and feel comfortable asking questions about goals, dreams, health and wellness. They will feel confident presenting them the appropriate packages, without being salesy or intense.
Building Relationships: We have a 3 year student base that loves our studio (and we love them). An ideal person will dive into engaging with our customers, learning their passions and obstacles and be their biggest cheerleader. They will be excited to chat with them on long term goals, set renewal plans and generate referrals during specific promotions.
Team Supervisor: You will work with existing team members, including the owner, our teachers to achieve these goals. Scheduling and managing a diverse team is a must. While the owner is off-site you will be the decision maker.
Operations Overdrive: You’ll manage the inventory of our retail space and supplies and oversee merchandising our logo-branded goods.
Scheduling: You will work with the owner to establish, implement and enforce the Trainer and Front Desk schedule.
Front Desk: you will ensure an amazing first impressions experience from greeting, checking students into classes, sales, deliver eucalyptus towels and kp on your shift.
• Education: Bachelor’s degree preferred.
• Available mornings /or evenings and 4 weekend days per month. See schedule below.
3+ years providing hands on, high quality customer sales and customer support.
• 3+ years of customer service experience using email, phone and in person support.
High proficiency at creating social media content (Instagram and Facebook), using technology to schedule and boost said content and publishing regular emails to current clients and prospects.
• Experience developing client relationships, diffusing difficult situations and reframing situations to their most positive perspective. An ability to encourage clients in dark moments is a must in this role.
Proven ability to be a leader amid our team, which is large and engaged. You will be able to build strong and trustworthy relationships to meet goals and support clients.
• Candidates proficient with MindBody software are preferred.
Job Type: Full Time, Salaried and Commissioned
Please submit a cover letter and PDF of your resume to apply.
Monday and Wed: 8-5
4 weekend days/ month