Bed-Stuy Yoga Studio looking for a Studio Administrator

posted by And Yoga Studios

Studio Administration


Position: Studio Administration

Location: Work from home

Hours: Part-time as Independent Contractor

Pay-rate: Salaried $480 per month + Bonuses (salaried rate based on 40hrs per month); New Client Sign-up Bonus $25 per Client; additional hours for Special Projects billed at $12 per hour; Unlimited Monthly Membership; discounts on workshops

Report to: Owners and/or General Manager


Studio Administration main responsibilities are for the day-to-day studio emails and following up with new clients about obtaining monthly memberships. Assist with overall scheduling needs of the Yoga Instructors, Karma Yogis, and assistant to the General Manager. Providing excellent customer service, driving client retention and exhibiting and modeling studio leadership are all required for success in the position.

Responsibilities:

Client

Provide and role model excellent customer service at all times both internally and externally
Respond and follow-up with client emails M-F (approx. 2hrs per day)
Maintain a positive and healthy connection and communication with clients; respond to and report back to General Manger on any client needs and concerns.
Update MBO software pertaining to any client memberships or yoga instructor scheduling
Maintain accurate records in MBO
Follow up and sign new clients to monthly memberships
Drive studio revenue and client retention through membership follow-up, and special promotion recommendations.

Studio

Help resolve scheduling conflicts with Yoga Instructors
Participates and organize monthly studio meetings
Develop intra-communication emails to Yoga Instructors
Special Projects; as needed
Be a representative and ambassador for And Yoga Studios through words and actions


Minimum Requirements:

-Strong communication skills in all directions
-Must be customer service oriented with an attention to detail
-Dependable, accountable, responsible
-Highly organized
-Self-motivated
-Willingness to gain familiarity with MBO software and And Yoga Studios -offerings
-Must have a working computer or laptop with strong wifi/internet connection
-Meet at studio once or twice a month for meetings or facility management

* Familiar with Mindbody software systems a plus
* Strong sales background a plus

To Be Considered:

Send email on why you'll be great for this position, along with resume and contact information to info@andyogastudios.com
Yoga Studio Manager

Employment: Permanent

Rate: $12 per hour

Beginner to Master
Bedford- Stuyvensant , Brooklyn , NY 11216

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